We are fully committed to providing you with the best exam experience possible. In order to meet this promise, we make sure that all our staff shares our core values in helping others and ensuring excellent customer service at all times. We aim to:
We enjoy hearing from our candidates, teachers, parents and Preparation Centres on how we can do better. We always want to achieve our customer promise but if you do have cause to complain, please find our complaints policy below.
Very best wishes
Xóchitl Arvizu/Hilda Martínez
Creative Solutions in English Language Teaching